Privacy and Cookie Policy

Last updated: 20 July 2026

This Privacy and Cookie Policy explains how L&V Construction Limited collects, uses, stores and protects personal information when you visit www.lvconstruction.co.uk, contact us or otherwise interact with our services.

1. Who we are

L&V Construction Limited is the data controller responsible for the personal information described in this policy.

Company name: L&V Construction Limited
Company number: 09066035
VAT number: GB228630803
Registered address: 57 Dakota Drive, Bristol, England, BS14 0TE
Telephone: +44 117 463 5702
Email: Hello@lvconstruction.co.uk

For questions about this policy or the way we use your personal information, please contact us using the details above.

2. Personal information we collect

Depending on how you interact with us, we may collect:

• Your name, company name and job title.
• Your email address and telephone number.
• Information submitted through our contact, enquiry, careers, supply chain or procurement forms.
• Information you provide when requesting a brochure, joining our mailing list or contacting us directly.
• Details relating to a potential project, service request or business relationship.
• Technical information, such as your IP address, browser type, device type and operating system.
• Information about how you use our website, including pages viewed, referral sources, session information and interactions with website features.
• Cookie preferences and information collected through cookies or similar technologies.
• Correspondence and other records of our communications with you.

Please do not submit sensitive personal information through our website unless it is specifically requested and necessary for the relevant purpose.

3. How we collect your information

We may collect personal information:

• Directly from you when you submit a form, email us, call us or otherwise contact us.
• When you subscribe to updates or download resources.
• When you apply for a role, register an interest in working with us or submit supply chain information.
• Automatically when you use our website, subject to your cookie preferences.
• From publicly available sources, business directories, professional platforms or third parties where legally permitted.
• During the course of an existing or potential commercial relationship.

4. How we use your information

We may use your personal information to:

Respond to enquiries

We use the information submitted through our website or provided by email or telephone to respond to questions, discuss potential projects and provide requested information.

Provide our services

We may process information to prepare proposals, enter into contracts, manage projects, communicate with clients and suppliers and fulfil our contractual obligations.

Manage business relationships

We use contact and correspondence information to administer relationships with clients, consultants, subcontractors, suppliers and other business contacts.

Send marketing communications

Where permitted, we may send company news, project updates, industry insights or other marketing communications.

You may unsubscribe from marketing emails at any time by using the unsubscribe link contained in the email or by contacting us.

Operate and improve our website

We use technical and usage information to maintain website security, identify technical problems, understand how visitors use the website and improve its functionality and content.

Non-essential analytics technologies will only be used where the required consent has been provided.

Recruitment and supply chain management

We may use information submitted in connection with job opportunities, subcontractor enquiries, procurement or supply chain applications to assess suitability and manage the relevant process.

Meet legal and regulatory obligations

We may process information where necessary to comply with applicable laws, regulations, contractual obligations, court orders or requests from public authorities.

Protect our legitimate interests

We may use information to prevent fraud, protect our systems, establish or defend legal claims and safeguard our company, employees, clients and website users.

5. Our lawful bases

Under UK data protection law, we must have a lawful basis for processing personal information.

Depending on the circumstances, we may rely on:

Consent

We may rely on your consent for activities such as:

• Placing non-essential analytics cookies.
• Sending certain electronic marketing communications.
• Processing information where you have made a clear and specific choice.

You may withdraw your consent at any time. Withdrawal will not affect processing that took place before consent was withdrawn.

Contract

We may process information where it is necessary to:

• Take steps at your request before entering into a contract.
• Enter into or perform a contract with you.
• Administer an existing commercial relationship.

Legitimate interests

We may process information where necessary for our legitimate business interests, provided those interests are not overridden by your rights.

These interests may include:

• Responding to business enquiries.
• Managing client, supplier and professional relationships.
• Operating and securing our website.
• Improving our services and communications.
• Promoting our services to relevant business contacts.
• Preventing fraud and protecting our legal rights.

Legal obligation

We may process information where necessary to comply with legal, tax, accounting, health and safety or regulatory requirements.

Legal claims

Where appropriate, we may process information to establish, exercise or defend legal claims.

6. Marketing communications

We may send marketing communications where:

• You have asked to receive them.
• You have provided the necessary consent.
• The communication is otherwise permitted under applicable direct marketing laws.

We will not sell your personal information to third parties for their own marketing purposes.

You may stop receiving marketing communications by:

• Selecting the unsubscribe link in an email.
• Contacting Hello@lvconstruction.co.uk.
• Updating your preferences where a preference centre is available.

We may retain limited information, such as your email address, on a suppression list to ensure that we continue to respect your opt-out request.

7. How we share personal information

We may share personal information with carefully selected organisations that help us operate our business and website, including:

• Website hosting and development providers.
• Cloud infrastructure and database providers.
• Analytics and tag-management providers.
• Email, communications and marketing service providers.
• IT support and cybersecurity providers.
• Professional advisers, including accountants, solicitors and insurers.
• Contractors, consultants and other parties involved in delivering a project.
• Government departments, regulators, courts, law enforcement agencies or public authorities where required.
• A purchaser, investor or adviser involved in a proposed sale, merger or restructuring of our business.

These organisations may act as data processors on our behalf or as independent data controllers, depending on the service they provide.

Where an organisation acts as our processor, it may only use personal information in accordance with our instructions and must protect it appropriately.

8. Website service providers

Our website may use the following services:

Webflow

Our website is built and hosted using Webflow. Webflow may process technical and usage information required to deliver, secure and maintain the website.

Cloudflare

Cloudflare provides website security, content delivery, traffic optimisation and protection against malicious activity. It may process information such as IP addresses, device information and request data.

Firebase Cloud Firestore

Firebase Cloud Firestore may be used to provide database or backend functionality. Depending on the website feature involved, it may process usage information and information submitted through the website.

Google Analytics 4

Google Analytics 4 helps us understand how visitors interact with our website. Subject to your consent, it may collect information such as:

• Pages visited.
• Approximate location.
• Device and browser information.
• Referral source.
• Session activity.
• Website interactions.

We use this information to measure website performance and improve the visitor experience.

Google Analytics will not be activated through our consent-management system unless the required consent has been provided.

Google Tag Manager

Google Tag Manager helps us manage website tags and scripts. It may be used to control when analytics and other technologies are loaded in accordance with your cookie preferences.

Google Tag Manager does not replace the need to obtain consent for any non-essential technologies deployed through it.

Adobe Fonts

Adobe Fonts may be used to display website fonts. When fonts are loaded, Adobe may receive technical information such as your IP address, browser information and details of the font request.

These providers maintain their own privacy information explaining how they process personal information.

9. International transfers

Some of our service providers may process personal information outside the United Kingdom.

Where personal information is transferred internationally, we will take appropriate steps to ensure it remains protected. Depending on the destination and provider, these measures may include:

• Transferring information to a country recognised as providing an adequate level of protection.
• Using approved contractual safeguards, such as the UK International Data Transfer Agreement or an approved UK addendum.
• Applying additional technical or organisational safeguards where appropriate.

You may contact us for further information about the safeguards used for a particular transfer.

10. How long we retain information

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected.

The appropriate retention period will depend on:

• The nature and sensitivity of the information.
• The reason it was collected.
• Whether we have an ongoing relationship with you.
• Contractual, tax, insurance and legal requirements.
• The time limits that apply to potential legal claims.
• Whether you have asked us to delete the information or withdrawn consent.

For example:

• Enquiry information may be retained while we respond to and follow up on the enquiry.
• Client, supplier and project records may be retained for the duration of the relationship and for an appropriate period afterwards.
• Marketing information may be retained until you unsubscribe, object or withdraw consent.
• Cookie and analytics information is retained in accordance with the settings of the relevant technology.
• Certain records may be retained for longer where required by law or for the establishment, exercise or defence of legal claims.

When information is no longer required, we will delete it, anonymise it or securely dispose of it.

11. How we protect personal information

We use appropriate technical and organisational measures designed to protect personal information against:

• Unauthorised access.
• Accidental loss.
• Improper disclosure.
• Alteration.
• Misuse.
• Destruction.

These measures may include access controls, authentication, secure hosting, system monitoring, staff procedures, backups and appropriate contractual protections.

No internet transmission or storage system can be guaranteed to be completely secure. However, we regularly review our safeguards and take reasonable steps to protect the information under our control.

12. Your data protection rights

Depending on the circumstances, you may have the right to:

Request access

You may ask whether we process your personal information and request a copy of the information we hold about you.

Request correction

You may ask us to correct personal information that is inaccurate or complete information that is incomplete.

Request deletion

You may ask us to delete your personal information in certain circumstances.

This right is not absolute, and we may need to retain information where there is a lawful reason to do so.

Request restriction

You may ask us to restrict the way we use your personal information in certain circumstances.

Object to processing

You may object to processing based on legitimate interests. We will stop processing unless we have compelling legitimate grounds to continue or the information is required for legal claims.

You may object to direct marketing at any time. Once you object, we will stop using your information for that purpose.

Withdraw consent

Where processing is based on consent, you may withdraw that consent at any time.

Request data portability

In certain circumstances, you may ask to receive personal information you provided to us in a structured, commonly used and machine-readable format or ask us to transfer it to another organisation.

Complain to a supervisory authority

You may complain to the Information Commissioner’s Office if you are concerned about the way we use your personal information.

The Information Commissioner’s Office is the UK supervisory authority for data protection.

Website: www.ico.org.uk
Telephone: 0303 123 1113

We would appreciate the opportunity to address your concerns first, so please consider contacting us before submitting a complaint.

13. Exercising your rights

To exercise any of your rights, contact:

Email: Hello@lvconstruction.co.uk
Post: L&V Construction Limited, 57 Dakota Drive, Bristol, England, BS14 0TE

We will normally respond within one month. More complex requests may take longer where permitted by law.

We may ask for information reasonably necessary to confirm your identity. We will not normally charge a fee, although a reasonable fee may apply where a request is manifestly unfounded, repetitive or excessive.

14. Third-party websites

Our website may contain links to websites operated by other organisations.

We are not responsible for the privacy practices, security or content of third-party websites. You should review the privacy policy of any external website before providing personal information.

15. Children’s information

Our website and services are primarily intended for business users and are not directed at children.

We do not knowingly collect personal information from children through the website. Anyone under the age of 18 should avoid submitting personal information without the involvement of a parent, guardian or other responsible adult.

16. Changes to this policy

We may update this policy to reflect changes to:

• Our website or services.
• The technologies we use.
• Our processing activities.
• Applicable legal or regulatory requirements.

The latest version will be published on this page with an updated revision date.

Where a change materially affects how we use personal information, we will provide an additional notice where appropriate.

Cookie Policy

17. What cookies are

Cookies are small text files stored on your computer, mobile device or browser when you visit a website.

Websites may also use similar technologies, such as pixels, tags, local storage, software development kits or embedded scripts. In this policy, we refer to these collectively as “cookies”.

Cookies can be placed directly by us or by a third-party service used on our website.

18. How we use cookies

We may use cookies to:

• Make the website function correctly.
• Protect the website and its visitors.
• Remember your privacy and cookie preferences.
• Maintain website forms and functionality.
• Measure website traffic and visitor behaviour.
• Identify technical problems.
• Improve website content and performance.

19. Cookie categories

Strictly necessary cookies

These cookies are required for the operation, security or delivery of the website.

They may be used to:

• Deliver website pages.
• Protect against malicious traffic.
• Balance website traffic.
• Maintain secure sessions.
• Store your cookie preferences.
• Enable forms or essential website functions.

Strictly necessary cookies do not require consent where they are genuinely necessary to provide a service requested by the visitor.

Our necessary technologies may include services provided by Webflow and Cloudflare.

Functional cookies

Functional cookies support enhanced features or allow the website to remember choices you make.

Depending on how the website is configured, these may support features such as forms, saved preferences or communications functionality.

Where functional cookies are not strictly necessary, they will only be used after you provide consent.

Analytics cookies

Analytics cookies help us understand:

• How many people visit the website.
• Which pages are viewed.
• How visitors reach the website.
• How long visitors remain on particular pages.
• How visitors interact with website content.
• Whether errors or performance problems occur.

We may use Google Analytics 4 for these purposes.

Analytics cookies are non-essential and will only be activated where you have provided the required consent.

Marketing cookies

Marketing cookies may be used to measure campaigns, understand advertising performance or support targeted advertising.

We will only use marketing cookies where they are present on the website and you have provided the required consent.

20. Technologies used on the website

The website may use the following cookie or tracking-related services:

ServicePurposeTypical categoryWebflowWebsite hosting, delivery and core functionalityStrictly necessaryCloudflareSecurity, traffic management and website performanceStrictly necessaryCookie preference technologyRecords and applies your privacy choicesStrictly necessaryGoogle Tag ManagerControls website tags and scriptsDepends on the tags deployedGoogle Analytics 4Measures website traffic and visitor behaviourAnalyticsFirebase Cloud FirestoreSupports website database and backend functionalityNecessary or functional, depending on useAdobe FontsDelivers website typographyFunctional or necessary, depending on implementationMailing list technologyProcesses newsletter registrations and communicationsFunctional

The exact cookies present may vary depending on the website features you use, your browser settings, your location and your consent choices.

More detailed information, including cookie names and expiry periods, may be displayed through the cookie-preference panel available on the website.

21. Cookie consent

When you first visit the website, you may be shown a cookie banner or preference panel.

You can use this panel to:

• Accept optional cookies.
• Reject optional cookies.
• Choose individual cookie categories.
• Change or withdraw your consent.

Rejecting optional cookies should be as easy as accepting them.

Strictly necessary cookies may remain active because they are required to operate or secure the website.

We will not treat continued browsing, scrolling or inactivity as consent to non-essential cookies.

22. Changing your preferences

You may change or withdraw your cookie preferences at any time through the Cookie Settings or Consent Preferences option displayed on the website.

Withdrawing consent will not affect the lawfulness of processing carried out before consent was withdrawn.

You may need to refresh the page for updated preferences to take full effect.

23. Browser controls

Most browsers allow you to:

• View stored cookies.
• Delete cookies.
• Block all or selected cookies.
• Prevent third-party cookies.
• Receive a warning before a cookie is stored.

Instructions are generally available through the privacy or security section of your browser settings.

Blocking all cookies may affect the website’s functionality. For example, certain forms, preference controls or security features may not operate correctly.

24. Third-party controls

Some third-party providers offer their own privacy controls or opt-out mechanisms.

Your choices made directly with a third party may operate separately from the preferences selected through our website. You should review the relevant provider’s privacy and cookie information for further details.

25. Contact us

For questions about this Privacy and Cookie Policy or the technologies used on our website, contact:

L&V Construction Limited
57 Dakota Drive
Bristol
England
BS14 0TE

Email: Hello@lvconstruction.co.uk
Telephone: +44 117 463 5702

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